Sound Advantage Provides Speech-Enabled Unified Office Solution To Nation's Fastest Growing Telecom Reseller Group
Technology Assurance Group Arms Members with Innovative Communications Application; Expands Portfolio with Latest in Speech Recognition Technology
Irvine, Calif., (August 27, 2003) – Technology Assurance Group (TAG), the nation’s fastest-growing organization of independently owned telecommunications solution resellers, announced today that it will offer its member partners the innovative speech-enabled unified office solutions provided by Sound Advantage.
A leading developer of next generation communications applications, Sound Advantage’s solutions speech-enable office communications with robust functionality designed and priced to meet the emerging requirements and budgets of small-to-medium sized businesses (SMBs). The Sound Advantage technology arms TAG’s member partners with an integrated communications solution that enables users to access their contacts, voicemail, faxes and emails utilizing simple speech commands. Significantly, Sound Advantage's solutions have been designed to meet the requirements of an increasingly mobile workforce by providing a hands-free, speech-enabled interface that allows them to be more accessible and productive while operating remotely, commuting or traveling.
TAG and Sound Advantage have engaged in a strategic partnership by which TAG will leverage its vast network and proven expertise in sales, marketing and service to promote the sale and distribution of Sound Advantage’s solutions. TAG members will resell Sound Advantage’s products to the hundreds of thousands of SMB users they serve, offering their customers next generation communications solutions that utilize the latest in speech recognition technology. All of Sound Advantage’s solutions use the latest world-class speech technology provided by Nuance Communications.
“We take great pride in the network of member partners that we have developed,” said Dale Johnson, president of TAG. “Our members rely on us to develop relationships with companies like Sound Advantage that provide leading-edge telecommunications solutions that meet the emerging communications requirements of the SMB market. The alliance we have forged with Sound Advantage will not only provide our members with a competitive advantage but enable them to offer to their customers “large enterprise” speech-enabled communications technology that has, until recently, been cost prohibitive for the SMB market.”
Sound Advantage’s solutions include speech-enabled auto attendant and voicemail, find-me/follow-me functionality and remote office call forwarding. Specifically designed to easily integrate with existing phone and messaging systems, the Sound Advantage auto attendant utilizes a speech interface to efficiently route incoming calls to the desired person, department or company information. End users have the flexibility to transparently redirect incoming calls to their current location, enabling them to be more efficient and effective while working remotely. The product is designed to be highly scalable thereby allowing a business to deploy a customer-friendly, speech-enabled auto attendant for the entire business while providing the full suite of mobility functionality to the portion of the workforce like the sales and support teams that can benefit from it most.
“The partnership with TAG is an opportunity for Sound Advantage to leverage the fastest growing network of resellers in the U.S. telecommunications industry whose primary focus is to provide solutions to their end users that leverage the latest in communications technology to solve business problems,” said Hardy Myers, president, Sound Advantage. “Our goal is to further penetrate the SMB market with competitive speech-enabled communications solutions - the partnership with TAG will help us extend our reach and, at the same time, provide their members with speech-enabled solutions that will increase their sales opportunities with their existing customers as well as with the SMB market in general.”
About the Technology Assurance Group
Technology Assurance Group is a national organization of the finest independently owned telecommunications companies in the nation. TAG provides its members with the competitive advantages necessary to achieve a dominant position in their marketplace. TAG members provide information solutions to the end-user in more than 100 markets across the United States. TAG supports its members with an array of programs including a unique extended warranty plan, sales and business management training, access to LEC and CLEC solutions, call center applications, broadband and dial tone ISP services, e-commerce solutions and ease of entry to leading edge communication solutions. TAG also offers its members with recurring-revenue streams designed to increase the members’ bottom line. TAG Strategic Partnership programs increase the ability of members to integrate the software and hardware applications of its Strategic Partners into their respective product lines. TAG Strategic Partners gain access to the proven sales, marketing, and service capabilities of TAG Members throughout the nation. For more information please call 858-673-5800 or visit www.tagnational.com.
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Media Contacts:
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Lages & Associates
949.453.8080
kerry@lages.com
About AVST
The typical enterprise communications infrastructure is made up of a collection of technologies from multiple vendors, acquired over time and never intended to work together. To maximize user and business productivity, while leveraging existing IT investments, interoperability is a must.
AVST delivers the industry's most interoperable Unified Communications (UC) platform that brings best-of-breed voice, mobility and business process solutions to the enterprise. Unlike virtually every other UC vendor, AVST does not constrain customers with a single vendor lock-in approach. In fact, it's the very opposite. By connecting new and existing technologies, AVST frees organizations from the constraints of a closed, single-source UC solution, unlocking the full potential of their communications infrastructure.
With over 15 million users worldwide and three decades of innovation excellence, AVST is unifying communications®.
Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.
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