Active Voice and Digital Telecommunications Join Forces to Distribute Seven Speech-Enabled Auto Attendant Solution to Businesses Nationwide
Southern California Distributor Achieves Platinum Status as an Active Voice Channel Partner
“High-performing resellers like Digital Telecommunications help us provide communications solutions that can meet the requirements of customers’ unique organizations,” said Mike Ridgeway, Director of Marketing for Active Voice. “We look forward to working more closely with Digital as they introduce our innovative Seven product to their customers across the country.”
“We have been distributing Active Voice products for over 20 years,” said Ray Maccani, Vice President of Sales for Digital Telecommunications Corporation. “The company has always had a strong reputation for building quality solutions that work in a variety of business environments. Having access to cutting-edge products like Seven allows us to offer our customers an excellent solution to fit their business communications needs. The Seven system is so popular today because it provides technology that can help organizations streamline their communications, increase productivity and generate enhanced returns on telephony infrastructure investments.”
Active Voice’s Seven product is an Automatic Speech Recognition (ASR) system designed for organizations of all sizes in virtually every industry, including healthcare, hospitality, government, education, and financial services. As a personalized frontline call management system, Seven can help organizations better manage their internal and external call volume. Seven asks callers to say the name of the person or department they wish to reach, retrieves the name from a database, and then connects them to the appropriate extension. Seven can help reduce call-waiting times by allowing callers to reach their destination without the assistance of an operator or company directory. The Seven system enables organizations to provide constant access to important ‘information on request,’ such as hours of operation and directions without utilizing a live operator. Seven allows mobile workers to stay in touch by using the system to access the company directory and their own Microsoft® Outlook® contacts, so they can reach their customers and colleagues by just saying their name.
For more information on the Seven product, please contact Active Voice Sales Support at 1-800-284-3575 or sales@activevoice.com or Digital Telecommunications Corporation in Van Nuys, California at (818) 951-5300.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of Unified Communications solutions with over 15 million users relying on its products and services to maximize their productivity. With three decades of innovation excellence, AVST is solely focused on delivering communications solutions that increase individual, group and enterprise productivity. Its flagship Unified Communications platform, CallXpress®, offers best in class interoperability, scalability and resiliency while delivering advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities. With CallXpress, an organization can uniquely protect and extend its existing IT and telephony infrastructure investments — now and into the future.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices throughout the United States. AVST's Unified Communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
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