Active Voice Provides Mobile Unified Messaging Solutions to Hill & Co. Real Estate Agents
ill & Co. Migrates from their Aging Voicemail System and Meets Critical Communication Needs for their Highly Mobile Workforce with Active Voice Kinesis
“Having a reliable unified messaging system is no longer a ‘want to have’- it is a ‘must have’, especially in the world of selling real estate,” explained Jeremy Ferguson, Director of Technology, Hill & Co. “Our agents, who are geographically dispersed throughout the San Francisco area, needed an easy-to-adopt and user-friendly system that helped them focus on their clients. Active Voice’s Kinesis product provided us the technology and service we needed to upgrade our communication system, which in turn made our agents and, ultimately, our clients happy. Active Voice provides not only the most advanced Unified Messaging solutions but also the easiest way to migrate from traditional VM to Unified Communications in a gradual approach without the need to replace other existing investments or retrain our staff.”
The largest single value Hill & Co. has realized through Kinesis is its ability to improve their agents’ ability to respond, thus increasing productivity, improving client satisfaction and enriching the bottom line.
“Hill & Co. is a primary example of companies realizing the business impacts of migrating to unified messaging systems,” said Eyal Inbar, General Manager of Marketing, Active Voice. “When Hill & Co. began searching for a suitable unified messaging solution, they were looking for the most advanced yet easy-to-use UM system that met the critical needs of their mobile and geographically dispersed workforce. Hill & Co. evaluated several UM providers and found that our Kinesis platform was the perfect match for their specific needs.”
“In a highly competitive market such as real estate, companies like Hill & Co. have to look at strategically improving their organization to stay ahead of the competition,” continued Inbar. “Active Voice’s ability to integrate with their existing phone system and infrastructure, as well as emulate the telephone user interface of their aging Octel voice mail system allows Hill & Co. to not only gain a competitive advantage of increased productivity, but eliminates any need to retrain employees or replace their existing IT investment.”
About Hill & Co.
Founded in 1956, Hill & Co. Real Estate is a San Francisco brokerage long associated with the City's finest properties. With three offices and nearly 100 full-time agents, the company enables clients to successfully navigate San Francisco's complex real estate market. Two additional Hill & Co. offices provide property management and rental services. For more information, visit www.hill-co.com.
* All cited names and/or trademarks are the property of their respective owners.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of Unified Communications solutions with over 15 million users relying on its products and services to maximize their productivity. With three decades of innovation excellence, AVST is solely focused on delivering communications solutions that increase individual, group and enterprise productivity. Its flagship Unified Communications platform, CallXpress®, offers best in class interoperability, scalability and resiliency while delivering advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities. With CallXpress, an organization can uniquely protect and extend its existing IT and telephony infrastructure investments — now and into the future.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices throughout the United States. AVST's Unified Communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
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