AVST Elevates Skype for Business

Mission-critical applications for Skype for Business.

Voicemail for Skype for Business

AVST’s CX-E platform offers the first enterprise-class independent voicemail solution for Skype for Business.

For organizations that want to use Skype for Business but don’t want to store all voice messages in Microsoft Exchange for confidentiality or compliance reasons, CX-E is the solution.

With 30+ years of innovation, including 10+ years as a Microsoft partner, CX-E is registered as a trusted application that communicates with the Skype for Business front-end service.


Top Features and Benefits of Voicemail for Skype for Business

  • Compliance Regulations: AVST offers the first enterprise-class independent voicemail solution for Skype for Business. This is important for customers who want to keep voicemail messages out of Microsoft Exchange in order to achieve different retention policies for voicemail and email.
  • Confidentiality: AVST enables confidentiality of voice messages, when required, by restricting forwarding of voicemails outside of a company.
  • Mobility: CX-E enables users to retrieve messages through any mobile device, deskphone, mobile client, email and web portal. Additionally, users can have multiple phone numbers.
  • Minimal User Training: CX-E offers a rich set of Telephone User Interface (TUI) emulations, including Octel® Aria®/Serenade®, Centigram®, Avaya® Intuity™ AUDIX®, Nortel® Meridian Mail/Call Pilot, Active Voice® Kinesis/Repartee® and Adomo to minimize user retraining.

Voicemail Features:

  • Alternate Telephone User Interfaces (TUIs)
  • Multiple Personal Greetings
  • Out-of-Office Greeting
  • Out-of-Office General Introduction
  • General Introduction Greeting
  • Disable DTMF During Greetings
  • Quick Record for Greetings
  • Delete Personal Greeting Daily
  • Alternate Outside Caller Interfaces
  • Read, Unread and Saved Message Classification
  • Urgent Messages
  • User Tutorial
  • Auto Logon
  • Quick Logon
  • Bookmark – DTMF
  • Context Sensitive Help – DTMF
  • Fast Forward and Rewind – DTMF
  • Group Message Processing – DTMF
  • Message Presentation Ordering
  • Access Messages from Outside Callers – DTMF
  • Speed Control in TUI – DTMF
  • Transfer to Message Sender (Live Reply™) – DTMF
  • Alternate Addressing TUI
  • Concise Prompt Sets
  • Pause During Message Playback – DTMF
  • Pause Immediate Return – DTMF
  • Undelete a Message – DTMF
  • Web PhoneManager
  • Access Messages by Sender – DTMF
  • Automatic Envelope Information
  • Notification Before Message Auto-purge
  • Suppress Message Purge Announcement
  • Message Notification Filters
  • Message Waiting Indicator Control
  • SMS Message Notification
  • SMTP Message Notification
  • Message Notification Format Templates
  • Daily Message Reminder
  • Multilingual Application Support
  • Automatic Language Selection
  • TDD/TTY Protocol Support
  • Multiple Recordings and Greetings Per Language
  • Default Language Set per User
  • Multiple Subscriber Devices
  • Shared Extension Support
  • Visitor Mailboxes
  • Trusted Log-on Configuration
  • Return of Original Messages with Reply
  • Return Receipt (Registered Mail)
  • Recording Conversations (LiveRecord) – DTMF
  • Selectable Audio Codecs and Sampling Rates
  • 400+ Telephone System Integrations
  • Multiple Telephone System Integrations
  • Automatic Message Forwarding (AutoCopy)
  • Outbound Mailboxes
  • Distribution Lists
  • Distribution List Control
  • Future Delivery Messages
  • Message Privacy
  • Multiple Time Zone Support
  • Custom Display Name Format
  • Restrict Message Forwarding
  • Personal Operator

For more information, click here.


Interoperability Resources