Voice Messaging

Secure voice messaging for regulated industries

Voice Messaging

AVST delivers secure voice messaging for highly regulated industries – from healthcare, education, and government to the largest global enterprises. With three decades of experience developing UC software applications, AVST enables the easy migration of traditional voicemail systems to secure voice messaging. AVST ensures secure messaging in the office or on the go with a secure mobile client.

Security Features

  • Private voice messages cannot be forwarded internally or externally
  • Voice messages are streamed from the mobile client and not retained on the mobile device
  • Administrator has the ability to revoke access to the mobile client at any time
  • Restricts web client message streams so copies are not retained or forwarded externally
  • Receive voice messages via encrypted email (TLS)
  • Supports secure RTP
  • Strong password enforcement

Easy Upgrade for Voice Messaging

AVST’s secure voice messaging is engineered to easily replace outdated, unsecure legacy voicemail with a modern, secure messaging solution.

  • Minimize capital expenditure with unmatched interoperability
  • Deploy a full set of legacy and next-generation voice messaging features
  • Optimize economics by utilizing AVST's a la carte licensing
  • Minimize user retraining with telephone user interface emulations (TUIs), including Octel Aria, Octel Serenade (VMX), Mitel NuPoint with Centigram Interface, Nortel Meridian Mail, Avaya INTUITY AUDIX, Adomo, Repartee and Kinesis
  • Scale up to 752 ports to meet your organization’s short and long-term growth and centralization objectives
  • Strengthen your business continuity and disaster recovery objectives
  • Deliver multi-language support
“In one year, CX-E paid for itself.”
— Simon Etta Department of Communications Services Office of the Comptroller City of Baltimore

Voice Messaging Features:

  • Alternate Telephone User Interfaces (TUIs)
  • Multiple Personal Greetings
  • Out of Office Greeting
  • Out of Office General Introduction
  • General Introduction Greeting
  • Disable DTMF During Greetings
  • Quick Record for Greetings
  • Delete Personal Greeting Daily
  • Alternate Outside Caller Interfaces
  • Read, Unread and Saved Message Classification
  • Urgent Messages
  • User Tutorial
  • Auto Logon
  • Quick Logon
  • Bookmark – DTMF
  • Context Sensitive Help — DTMF
  • Fast Forward and Rewind — DTMF
  • Group Message Processing – DTMF
  • Message Presentation Ordering
  • Access Messages from Outside Callers – DTMF
  • Speed Control in TUI – DTMF
  • Transfer to Message Sender (Live Reply™) — DTMF
  • CX-E Alternate Addressing TUI
  • Concise Prompt Sets
  • Pause During Message Playback – DTMF
  • Pause Immediate Return – DTMF
  • Undelete a Message – DTMF
  • Web PhoneManager
  • Access Messages by Sender — DTMF
  • Automatic Envelope Information
  • Notification Before Message Auto-purge
  • Suppress Message Purge Announcement
  • Message Notification Filters
  • Message Waiting Indicator Control
  • SMS Message Notification
  • SMTP Message Notification
  • Message Notification Format Templates
  • Daily Message Reminder
  • Multilingual Application Support
  • Automatic Language Selection
  • TDD/TTY Protocol Support
  • Multiple Recordings and Greetings Per Language
  • Default Language Set per User
  • Multiple Subscriber Devices
  • Shared Extension Support
  • Visitor Mailboxes
  • Trusted Log-on Configuration
  • Return of Original Messages with Reply
  • Return Receipt (Registered Mail)
  • Recording Conversations (LiveRecord) — DTMF
  • Selectable Audio Codecs and Sampling Rates
  • 400+ Telephone System Integrations
  • Multiple Telephone System Integrations
  • Automatic Message Forwarding (AutoCopy)
  • Outbound Mailboxes
  • Distribution Lists
  • Distribution List Control
  • Future Delivery Messages
  • Message Privacy
  • Multiple Time Zone Support
  • Custom Display Name Format
  • Restrict Message Forwarding
  • Personal Operator

Voice Resources

AVST and XMedius have joined forces to offer a suite of secure enterprise-grade communications solutions, built for any industry.