Harness the Power of Your Voice
CallXpress offers speech-enabled access to your inbox and Personal Assistant, making AVST's Unified Communications solution ideal for any organization looking to maximize user and business productivity. Using sophisticated speech recognition technology, CallXpress provides hands-free mobile management of telephone calls, e-mails, fax messages, contacts and calendar and complies with the hands-free mobile phone laws enacted in many states and countries.
Key Benefits
- Never miss another call from your most important customers — dramatically improved success rate for person-to-person calls
- Track down co-workers with just one call
- Keep up with all voice, e-mail, fax messages and calendar anytime from anywhere – such as the car, airport or hotel
- Focus on profitable tasks rather than administrative call handling and unproductive rounds of phone tag
Voice User Interface (VUI)
With the CallXpress Voice User Interface, you can access your inbox and manage calls anywhere, even while driving, by speaking commands to:
- Access your messages ("Get new messages", "Get new email")
- Navigate your message queues ("Next message", "Previous message")
- Process your messages ("Delete message", "Forward message", "Reply to message")
- Place calls to other system users ("Ring John Smith")
- Place calls directly to phone numbers ("Dial 3334444")
Speech-Driven Personal Assistant
Personal Assistant extends the CallXpress Voice User Interface to turn any phone into your virtual office. Now you have the same level of productivity tools available on any phone that are used on your computer, including:
- Listen to, create, change, or delete meetings and appointments
- Accept or decline meeting requests from others
- Call and manage your contacts
- Route calls to the most appropriate device based on your location and availability
- Notify you of missed calls
- Perform interactive call screening to divert an incoming call to another person, or acknowledge a call with a brief message that is played to the caller before they are transferred to your voicemail
- Transfer calls from your mobile phone to your office phone and vice versa
- Record a conversation
