CallXpress is the best solution for healthcare
With over 600 hospitals, clinics and other medical organizations using CallXpress, it is the ideal solution to increase efficiency, reduce cost, provide security, and enrich your patient to clinic communication. CallXpress delivers advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification.
Protect Your Investment
- Leverages your existing PBX infrastructure by integrating with over 250 traditional and IP phone systems.
- Simultaneously integrates into varied e-mail environments – Microsoft Exchange, IBM Lotus Server, along with any IMAP4 e-mail server.
Improves Patient to Hospital Communication
- Give your phone system the intelligence to answer your patients questions or for them to schedule appointments directly with their doctor, through our automated attendant and IVR.
- Provide outbound caller notification and remind your patients of their upcoming appointment.
- Receive urgent message notification right to your e-mail, pager, telephone, mobile or any SMS-capable device.
Increases Productivity
- Unified Messaging – whether using a desktop computer, laptop, mobile device, or telephone, you can manage all of your messages from a single interface.
- Ability to administer multi-site hospitals and clinic locations through Global User Administration.
- Emulates the Telephone User Interface(TUI) of the most popular first generation voicemail systems.
Provides Security
- Supports multiple voice mailboxes per extension – the perfect solution for employees that share the same location ensuring confidentiality and reliability of messages.
- Offers the most flexible unified messaging architecture to meet your company’s storage, access and security needs.
Reliability
- Platforms 25 year lineage of telephony and IT interoperability