AVST in Enterprise

20+ million users worldwide rely on AVST for enterprise-class
unified communications applications.

Enterprise Overview


AVST develops unified communications (UC) software applications that integrate with your existing telecommunications and IT infrastructure. No other company offers a higher level of interoperability with other UC vendor solutions.

Today's multi-vendor IT environments are increasingly complex. Mergers and acquisitions combined with rapidly changing technology have made multi-vendor UC landscapes commonplace at the enterprise level. At the same time, the demands on organizations of all sizes to cost-effectively improve user and business productivity continue to grow.

AVST’s industry-leading interoperability enables Enterprise customers to connect and centralize elements of the UC stack from multiple vendors across premise, cloud and hybrid environments. AVST’s applications integrate with Avaya, Cisco, Microsoft, NEC, Google and many others, to future-proof investments while deploying next-generation mobile, voice, collaboration and business process applications.

AVST products are known for delivering the highest levels of reliability. Through a robust multi-server architecture, CX-E Premise is designed to avoid business downtime, keep users constantly connected, and provide IT administrators with the confidence that their systems remain healthy. CX-E offers a variety of deployment options that support many different emergency preparedness and business continuity initiatives.

“CX-E provides us with the perfect private cloud architecture, including survivability, the ability to have a centralized server at our main site, and remote survivable Call Servers across four of our other offices provides us with a highly resilient communications platform.”
— Lori Wodrich, Voice Communication Analyst for Amerisure

Amerisure Insurance required a centralized UC solution that was easy to manage and maintain, combined with secure mobility applications to meet the mission-critical business needs of a large workforce on the go. After extensive evaluation, Amerisure selected CX-E unified communications from AVST to meet the demands of more than 675 employees spread out across the country in 11 Core Service Centers.

Discover the value of interoperability for your enterprise with these powerful UC applications.

UC Applications

Voice Messaging

Secure voice messaging for regulated industries

Mobile Client

Advanced mobile client delivering secure voice messaging

Personal Assistant

Speech-enabled, context-aware, enhances first-time call completion

Automated Attendant

Speech-enabled, sophisticated call processing, directories

IVR

Accelerate information flow to your customers

Unified Messaging

Unified messaging – Microsoft, Google – premise, cloud, hybrid

Call Center

Cost-effective, informal call center for knowledge workers

Notification

Outbound call notification for business process automation

Fax

Secure Fax over IP, including Fax mobile client



Enterprise Resources