AVST Webinars

Calls Matter - Boost Call Completion

How important is a phone call? Very important. In a recent study, business workers ranked picking up the phone as the #1 most effective and valued way of communicating externally, beating out email, IM, text messaging and video.

Calls still matter. Learn how to boost first-time call completion and make sure your most important business calls are managed efficiently.

  • Context-based call routing to increase first time call completion
  • Powerful automated attendants simultaneously handle complex call processing flows across multiple PBXs
  • Unified name directories accessible with speech or dial by name
  • Give incoming callers status updates to make informed decisions about how best to proceed – leave a message or try another person


Webinar Details:

  Wednesday, April 26, 2017
  10:00 AM Pacific / 1:00 PM Eastern
  Audience: Everyone
  Length: 30-60 minutes
  Register: Click here to register

Days
Remaining
To
Webinar
1



Enhance Skype for Business with Call Center and Call Recording Apps

Implementing Skype for Business in the enterprise requires additional mission-critical applications like TeamQ and SmartTAP.

AVST's TeamQ is a cost-effective informal call center solution for Skype for Business. TeamQ delivers a high ROI by giving teams of next-generation workers access to vital call center features at a fraction of the price of other call center solutions.

SmartTAP is the AudioCodes solution to record all types of Skype for Business calls across the enterprise. To meet compliance requirements, users can easily record customer conversations while on Skype for Business calls. SmartTAP is certified for compatibility with AVST's TeamQ.

Learn more at our upcoming joint webinar hosted by Audiocodes and AVST.


Webinar Details:

  Wednesday, May 3, 2017
  10:00 AM Pacific / 1:00 PM Eastern
  Audience: Everyone
  Length: 30-60 minutes
  Register: Click here to register

Days
Remaining
To
Webinar
8



Skype for Business: Adoption and Migration

Skype for Business is emerging as a major UC platform of the future. Many businesses are at the beginning of a complex, evolutionary journey as Skype for Business becomes a critical part of their UC solution stack.

AVST addresses key compliance and security requirements, and offers essential communications applications – all designed to enrich Skype for Business deployments, including:

  • Skype for Business integration with existing PBX
  • Informal Call Center for Skype for Business
  • Secure Voice Messaging for Skype for Business
  • Complex Call Routing/Automated Attendant for Skype for Business
  • Mobile Client for Skype for Business
  • Personal Assistant for Skype for Business

Webinar Details:

  Wednesday, June 7, 2017
  10:00 AM Pacific / 1:00 PM Eastern
  Audience: Everyone
  Length: 30-60 minutes
  Register: Click here to register

Days
Remaining
To
Webinar
43



Calls Matter - Boost Call Completion

How important is a phone call? Very important. In a recent study, business workers ranked picking up the phone as the #1 most effective and valued way of communicating externally, beating out email, IM, text messaging and video.

Calls still matter. Learn how to boost first-time call completion and make sure your most important business calls are managed efficiently.

  • Context-based call routing to increase first time call completion
  • Powerful automated attendants simultaneously handle complex call processing flows across multiple PBXs
  • Unified name directories accessible with speech or dial by name
  • Give incoming callers status updates to make informed decisions about how best to proceed – leave a message or try another person


Webinar Details:

  Wednesday, July 12, 2017
  10:00 AM Pacific / 1:00 PM Eastern
  Audience: Everyone
  Length: 30-60 minutes
  Register: Click here to register

Days
Remaining
To
Webinar
78