Business Process Overview
Accelerate information flow with AVST. Improve business productivity by enabling faster response times, speed up processes and reduce human latency. Stay ahead of the game with real-time notification alerts and IVR.
IVR — UCConnect®
Want to create faster response times and more accurate interactions? AVST can help you integrate communications with information that enables your organization to automate high frequency tasks traditionally managed by individuals. By directly pulling information from popular data sources such as SAP, Oracle and Microsoft SQL Server, AVST’s IVR can automate processes and deliver 24/7 access to information.
Notification — NotifyXpress®
Now it’s easy to be proactive in communicating with customers, whether you want to contact 20, hundreds or even thousands of people. NotifyXpress® is the solution for effective broadcast call notification — it can record and deliver messages efficiently, from appointment reminders to schedule changes. With the ability to personalize information by customer, you’ll maximize the full potential of this time-saving solution.